Does Medicare cover power wheelchairs, scooters, or lift chairs?

Medicare Part B may cover 80% of the approved cost for the seat-lift mechanism of a lift chair (not the full chair) after your Part B deductible is met, provided a doctor determines it is medically necessary and you purchase from a Medicare-enrolled supplier. For power wheelchairs and mobility scooters, Medicare coverage through retail DME dealers has become very limited due to tightened documentation requirements. We recommend checking with your Medicare provider for the most current eligibility details.

Frequently Asked Questions | American Quality Health Products

Q: Do you offer financing options?

Yes. We offer financing through TimePayment, so you can spread the cost of your mobility equipment over time. Our products are also HSA and FSA eligible, which means you may be able to use pre-tax health savings funds toward your purchase. A Letter of Medical Necessity from your physician is typically required for HSA or FSA reimbursement.

Q: What is your shipping policy?

We provide free shipping on orders over $100, and we ship nationwide with international reach as well. Once your order ships, you will receive tracking information by email. You can also check your order status anytime on our website using your order number.

Q: Do you offer protection or replacement plans?

Yes. We offer 1-year, 2-year, and 3-year medical device and equipment replacement plans that you can add to your purchase at checkout. These plans provide extra peace of mind beyond the manufacturer's standard warranty.

Q: What are your return and exchange policies?

We stand behind every product we sell and offer easy, hassle-free returns. If something isn't right, contact our team by phone or by email, and we will walk you through the process. Our goal is to make sure you end up with equipment that truly works for you.

We know that choosing the right home medical equipment is a big decision, and we want to make it as straightforward as possible. Below you'll find answers to the questions our product specialists hear most often. If you need more help, give us a call at 1 (855) 563-9900.

What types of products does American Quality Health Products carry?

We offer a full range of home medical equipment and mobility products, including power wheelchairs, electric mobility scooters (3-wheel, 4-wheel, and folding models), lift chairs, manual wheelchairs, geriatric recliners, hospital and adjustable beds, diabetic shoes, compression socks, ramps, and accessories. We carry trusted brands like Pride Mobility, Flexabed, Golden Technologies, Drive Medical, Shoprider, Karman, Graham Field-Lumex, and many more

How does your Low Price Guarantee work?

If you find a lower price on the same exact model from another authorized dealer, send us written documentation of their sale price before you purchase. We will meet or beat that price. The product must be the identical make and model, and the competing offer must come from an authorized retailer.

Do you offer financing options?

Yes. We offer financing through PayTomorrow so that you can spread the cost of your mobility equipment over time. Our products are also HSA and FSA eligible, which means you may be able to use pre-tax health savings funds toward your purchase. A Letter of Medical Necessity from your physician is typically required for HSA or FSA reimbursement.

What is your shipping policy?

We provide free shipping on orders over $100 within the continental US, and we ship nationwide with international reach as well. Once your order ships, you will receive tracking information by email. You can also check your order status anytime on our website using your order number.

How do I decide between a power wheelchair and a mobility scooter?

Power wheelchairs are generally better for indoor use because they have a tighter turning radius and use a joystick for precise control. Mobility scooters tend to offer longer range and handle outdoor terrain more comfortably, using a tiller (handlebar-style) steering system. If you plan to use your equipment outdoors on hills or inclines, look for a model with an incline rating of at least 8 degrees. Our product specialists at 1 (855) 563-9900 can help you choose the right fit based on your daily needs.

How long do electric wheelchair and scooter batteries last on a single charge?

Most models travel between 8 and 20 miles on a full charge, and some heavy-duty models can exceed 30 miles. A full charge typically takes 4 to 8 hours. Lithium-ion batteries generally last 3 to 5 years before needing replacement, while standard lead-acid batteries last about 12 to 24 months.

Do you offer protection or replacement plans?

Yes. We offer 1-year, 2-year, 3-year and 5-year medical device and equipment replacement plans that you can add to your purchase at checkout. These plans provide extra peace of mind beyond the manufacturer's standard warranty.

What are your return and exchange policies?

If something isn't right, contact our team by phone at 1 (855) 563-9900 or by email, and we will walk you through the process. Our goal is to make sure you end up with equipment that truly works for you.

How can I reach your product specialists?

Our live, US-based product specialists are available by phone six days a week. You can reach us at 1 (855) 563-9900 or 1 (267) 882-1000. Our regular hours are Monday through Thursday, 9 AM to 6 PM EST, and Friday, 9 AM to 5 PM EST. You can also contact us by email through our website. We have been helping customers find the right home medical equipment since 2001, and we are happy to answer any questions you have.

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Frequently Asked Questions | American Quality Health Products